Color Burst White Dress

At Nous, we strive to ensure your satisfaction with every purchase. Our return and exchange policy is designed to make the process smooth and convenient for you.

Exchange Policy:

• If you wish to exchange an item, you can do so within 3 days from the date of delivery.
• The item must be in its original condition, with all tags and packaging intact.
• To initiate an exchange, contact our customer service within the specified time frame.
• We will arrange for a courier to pick up the item from your location.
• Once the returned item is received and inspected, we will process the exchange.

Return Policy:

• If you need to return an item for a refund, you can do so while the courier is at your door during the delivery.
• Ensure the item is in its original condition, with all tags and packaging intact.
• Inform the courier of the return request, and they will facilitate the return process on the spot.
• Once the returned item is received and inspected, we will process the refund.

General Conditions:

• All return and exchange requests must be made within the specified time frames.
• Items must be unworn, undamaged, and in their original packaging.
• Nous reserves the right to reject returns or exchanges that do not meet these conditions.

Contact Us:

For any return or exchange inquiries, please contact our customer service at [noussommesshop@gmail.com] or [through our Instagram direct message].

Thank you for choosing Nous. We appreciate your trust in our commitment to providing you with high-quality products and exceptional service.

Shipping:

Your style essentials will reach you in 3-5 working days.

Payment:

Currently, we only offer cash on delivery (COD).
Returns & Exchanges:

• Exchange within 3 days; return during delivery.
• Keep items fresh with tags and original packaging.
• Contact us for a pickup or mention a return to the courier.
• A refund or exchange is processed after inspection.

Contact Us:

Any questions? Shoot us an email at noussommesshop@gmail.com.

Privacy:

Your data is secure with us. We value your privacy.

Quality Assurance:

We guarantee high-quality products. Notify us of any issues within 7 days.

Promotions:

Keep an eye out for exclusive offers and promotions.

General Conditions:

Follow specific guidelines for returns and exchanges.
Nous reserves the right to decline requests not meeting conditions.