Frequently Asked Questions
How long does shipping take?
Expect your package to arrive within 3-5 business days.
What payment options do you offer?
Currently, we only accept Cash on Delivery.
Can I exchange an item if it doesn't fit or isn't in my style?
Absolutely! You have a 3-day window to exchange an item.
How do I return an item for a refund?
During delivery, let our courier know you want to return. Ensure the item is in its original condition. Pay for the delivery fee.
What if I receive a damaged item?
We're sorry to hear that! Contact us within 7 days, and we'll sort it out.
How can I contact customer service?
Drop us an email at noussommesshop@gmail.com, and we'll get back to you.
What if I miss the delivery?
Our courier will reschedule the delivery.
Are international shipments available?!
As of now, we only ship within [Egypt]. Feel free to reach out if you have more questions. Happy shopping